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FAQs

What is TCAT?

An online market place that caters fresh and exclusive stuff with awesome discounts. Our passion is focused on giving customers an amazing shopping experience right at their fingertips. And not only that, we aim to create reliable professional partnership with local businesses through free and efficient online promotions.

Why the name?

TCAT is pronounced as "TICKET". Since, we are offering great deals through vouchers as your TICKET.

I like today's deal - how do I get it?

1. Log in and register to our website (www.tcat.com.ph). You'll Get new deal updates from your E-mail, Facebook and Twitter.
2. Choose among our great deals and click "BUY"
3.Select your mode of payment and we will be sending you notifications on how you can redeem your voucher/s

I bought a TCAT voucher - how do I use it?

After you have printed the voucher, you are now ready to redeem your desired products or services, given on the specific period of time. You may now ENJOY the deal!

Can I buy a TCAT deal as a gift?

Definitely, YES! vouchers are fully transferable and giftable for your friend, family, and loved ones, just click on the gift option button and fill out the required field for them to enjoy the pleasure they deserve.

Can I combine my TCAT voucher with other offers or specials?

No, you can only use the voucher on a specific deal offered. Unless otherwise stated on the voucher.

Can I return a TCAT voucher?

Aren't you sure? Are you having second thoughts about the deal? Well, TCAT is giving considerations regarding refunds on a case to case basis.

What if the business for my TCAT deal closes down?

Rest assured that If anything goes wrong, "which is quite impossible", that you can't have the deal, we are accountable of giving your money back.

Under these circumstances, what do you need to process my refund?

In the event circumstances occurred that leads to closing down the deal, you may simply present pertinent documents in order to get the refund, such as 2 valid id's, notification provided by TCAT PHILIPPINES, voucher, and receipt.

Can I transfer my voucher to someone else if I can't redeem it?

Yes, anyone that you wish to redeem your voucher is allowed.

Can I cancel my order?

Unfortunately, No. It's final once you purchased the voucher.

How can I refer a friend to TCAT?

We appreciate your effort if you can invite/ refer TCAT to your friends, family, colleagues and people from different walks of life through different social networking sites such as facebook, twitter, tumblr and even WORD OF MOUTH.

Where is TCAT based?

We're located here in the Philippines:

SoONE Inc. 10th flr. Pacific Star Building, Makati Ave. cor Buendia, Makati City Philippines, 1200 Makati, Philippines

Address : SoOne inc, 10/f Pacific Star Bldg, Makati Ave cor Gil Puyat Ave, Makati City.

Tel : (02) 555-1160, 555-1070, 555-1123 ( Mon - Sat 9:00 AM to 5:00 PM ) Fax : (02) 224-2091